Complaints handling
Handling complaints at reception
One-off payment. You will be asked to sign in or create a free account first.
Course Details
Hours
1 hour towards your annual CPD requirement
CPD development outcome
A
Author
Hazel Adams
First Upload
24/03/2021
Professional interest(s)
Course details
Hazel Adams highlights why the receptionist role is crucial to the success of the practice.
Aims and objectives
To inform as to how to educate reception staff to handle complaints properly.
Relevant For:
Dentist
Dental therapist
Dental hygienist
Orthodontic therapist
Clinical dental technician
Dental nurse
Dental technician
Orthodontic nurse
Specialist
One-off payment. You will be asked to sign in or create a free account first.
