Log in
BANNER
The art of small talk
Start course

Course Details

Hours
1 hour towards your annual CPD requirement
CPD development outcome
C
Author
Lucy Nichols
First Upload
06/07/2019
Professional interest(s)
General Topics ,  Hygiene and therapy
Course details

Lucy Nichols shares her top tips for starting conversations and building relationships with patients.

Aims and objectives

Learn tips for starting conversations and building relationships with patients.

Relevant For:

Dental therapist
Dental hygienist
Orthodontic therapist
Dental nurse
Orthodontic nurse
Back to courses
Start course

We use cookies

We use cookies to make sure this website works properly and to help us understand how people use it. Cookies also help to improve your experience on the site, by personalising content and showing information that is relevant to you. Data from cookies may be shared with third parties. You can find out more by reading our cookie policy.

To continue using the site, please accept these cookies or manage your cookie settings below.

Messages1RequestTimelineExceptionsViews23Queries5Models10MailsGate
SettingsRequest history2.47sRequest Duration39MBMemory Usage10.x
Laravel Version
10.48.29
PHP Version
8.2.27
Environment
development
Debug Mode
Enabled
URL
crm.fmc-stage.thinkdemo.co.uk
Timezone
UTC
Locale
en
GET our-courses/{slug}
status
200 OK
full_url
https://cpd.fmc-stage.thinkdemo.co.uk/our-courses/the-art-of-small-talk
action_name
cpd.marketing.our-courses.single
controller_action
App\Http\Controllers\CPD\WEB\Marketing\OurCoursesController@show
Theme
Open Button Position
Hide Empty Tabs
Autoshow
Reset to defaults
  • warninglog[00:28:07] LOG.warning: strrpos(): Passing null to parameter #1 ($haystack) of type string is deprec...
status
200 OK
full_url
https://cpd.fmc-stage.thinkdemo.co.uk/our-courses/the-art-of-small-talk
action_name
cpd.marketing.our-courses.single
controller_action
App\Http\Controllers\CPD\WEB\Marketing\OurCoursesController@show
uri
GET our-courses/{slug}
domain
cpd.fmc-stage.thinkdemo.co.uk
controller
App\Http\Controllers\CPD\WEB\Marketing\OurCoursesController@show
prefix
our-courses
file
app/Http/Controllers/CPD/WEB/Marketing/OurCoursesController.php:67-86
middleware
web
duration
2.47s
peak_memory
42MB
response
text/html; charset=UTF-8
request_format
html
request_query
[]
request_request
[]
request_headers
  0 of 0   
array:15 [▼
  "accept-encoding" => array:1 [▶
    0 => "gzip, deflate, br, zstd"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""Chromium";v="130", "HeadlessChrome";v="130", "Not?A_Brand";v="99""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "connection" => array:1 [▶
    0 => "keep-alive"
  ]
  "host" => array:1 [▶
    0 => "cpd.fmc-stage.thinkdemo.co.uk"
  ]
]
request_cookies
[]
response_headers
  0 of 0   
array:3 [▼
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache, private"
  ]
  "date" => array:1 [▶
    0 => "Sun, 04 May 2025 00:28:07 GMT"
  ]
]
session_attributes
  0 of 0   
array:1 [▼
  "_token" => "iytLIniKEgJcCTKpkiVHLhAhMlgafikqK4WR6Dqx"
]
  • Booting (133ms)time
  • Application (2.33s)time
  • Routing (1.54ms)
  • Preparing Response (2.28s)
  • View: cpd.marketing.pages.courses-singleviews
  • View: cpd.dashboard.parts.elements.bannerviews
  • View: cpd.marketing.master-cyanviews
  • View: cpd.parts.head.viewportviews
  • View: cpd.parts.head.faviconviews
  • View: cpd.marketing.parts.head.seoviews
  • View: cpd.marketing.parts.head.fontsviews
  • View: cpd.marketing.parts.head.stylesviews
  • View: cpd.parts.third-party-scripts.hotjarviews
  • View: sso.parts.third-party-scripts.hotjarviews
  • View: cpd.parts.third-party-scripts.google-analyticsviews
  • View: third-party-scripts.google-analyticsviews
  • View: third-party-scripts.userbackviews
  • View: cpd.parts.cookies-popup-headviews
  • View: cpd.marketing.parts.header-cyanviews
  • View: cpd.parts.logoviews
  • View: cpd.parts.footer-cyanviews
  • View: cpd.parts.cookies-popupviews
  • View: cpd.marketing.parts.preloaded-svgviews
  • View: cpd.dashboard.parts.preloaded-svgviews
  • View: cpd.parts.smooth-scroll-scriptviews
  • View: third-party-scripts.send-analyticsviews
  • View: third-party-scripts.chatviews
  • 1 x Application (94.62%)
    2.33s
    1 x Preparing Response (92.28%)
    2.28s
    1 x Booting (5.38%)
    133ms
    1 x Routing (0.06%)
    1.54ms
    23 x View (0%)
    0μs
    23 templates were rendered
    • cpd.marketing.pages.courses-singlecourses-single.blade.php#?blade
    • cpd.dashboard.parts.elements.bannerbanner.blade.php#?blade
    • cpd.marketing.master-cyanmaster-cyan.blade.php#?blade
    • cpd.parts.head.viewportviewport.blade.php#?blade
    • cpd.parts.head.faviconfavicon.blade.php#?blade
    • cpd.marketing.parts.head.seoseo.blade.php#?blade
    • cpd.marketing.parts.head.fontsfonts.blade.php#?blade
    • cpd.marketing.parts.head.stylesstyles.blade.php#?blade
    • cpd.parts.third-party-scripts.hotjarhotjar.blade.php#?blade
    • sso.parts.third-party-scripts.hotjarhotjar.blade.php#?blade
    • cpd.parts.third-party-scripts.google-analyticsgoogle-analytics.blade.php#?blade
    • third-party-scripts.google-analyticsgoogle-analytics.blade.php#?blade
    • third-party-scripts.userbackuserback.blade.php#?blade
    • cpd.parts.cookies-popup-headcookies-popup-head.blade.php#?blade
    • cpd.marketing.parts.header-cyanheader-cyan.blade.php#?blade
    • cpd.parts.logologo.blade.php#?blade
    • cpd.parts.footer-cyanfooter-cyan.blade.php#?blade
    • cpd.parts.cookies-popupcookies-popup.blade.php#?blade
    • cpd.marketing.parts.preloaded-svgpreloaded-svg.blade.php#?blade
    • cpd.dashboard.parts.preloaded-svgpreloaded-svg.blade.php#?blade
    • cpd.parts.smooth-scroll-scriptsmooth-scroll-script.blade.php#?blade
    • third-party-scripts.send-analyticssend-analytics.blade.php#?blade
    • third-party-scripts.chatchat.blade.php#?blade
    5 statements were executed36.39ms
    • ValidCourseQueryBuilder.php#41staging_fmcConnection Established
      Backtrace
      • app/Domain/CPD/Search/ValidCourseQueryBuilder.php:41
      • app/Domain/CPD/Search/ValidCourseQueryBuilder.php:56
      • app/Http/Controllers/CPD/WEB/Marketing/OurCoursesController.php:69
      • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
    • OurCoursesController.php#72staging_fmc35.26msselect * from `cpd_courses_view` where `course_slug` = 'the-art-of-small-talk' and `owner_corporate_id` is null and `course_status` = 'publish' and (`box_status` is null or `box_status` = 'publish') limit 1
      Bindings
      • 0: the-art-of-small-talk
      • 1: publish
      • 2: publish
      Backtrace
      • app/Http/Controllers/CPD/WEB/Marketing/OurCoursesController.php:72
      • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
      • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
      • vendor/laravel/framework/src/Illuminate/Routing/Route.php:205
    • CPDValidCourse.php#96staging_fmc270μsselect * from `cpd_courses` where `cpd_courses`.`id` = 150 limit 1
      Bindings
      • 0: 150
      Backtrace
      • app/Models/CPD/CPDValidCourse.php:96
      • app/Http/Controllers/CPD/WEB/Marketing/OurCoursesController.php:78
      • vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
      • vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
      • vendor/laravel/framework/src/Illuminate/Routing/Route.php:259
    • CPDCourseTrait.php#38staging_fmc270μsselect * from `cpd_authors` where `cpd_authors`.`id` = 147 limit 1
      Bindings
      • 0: 147
      Backtrace
      • app/Models/CPD/CPDCourseTrait.php:38
      • view::cpd.marketing.pages.courses-single:90
      • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
    • CPDCourse.php#170staging_fmc320μsselect `cpd_interests`.*, `cpd_course_interest`.`course_id` as `pivot_course_id`, `cpd_course_interest`.`interest_id` as `pivot_interest_id` from `cpd_interests` inner join `cpd_course_interest` on `cpd_interests`.`id` = `cpd_course_interest`.`interest_id` where `cpd_course_interest`.`course_id` = 150
      Bindings
      • 0: 150
      Backtrace
      • app/Models/CPD/CPDCourse.php:170
      • view::cpd.marketing.pages.courses-single:118
      • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
    • CPDCourseTrait.php#78staging_fmc270μsselect * from `cpd_professions` where `slug` in ('dental_therapist', 'dental_hygienist', 'orthodontic_therapist', 'dental_nurses', 'orthodontic_nurse')
      Bindings
      • 0: dental_therapist
      • 1: dental_hygienist
      • 2: orthodontic_therapist
      • 3: dental_nurses
      • 4: orthodontic_nurse
      Backtrace
      • app/Models/CPD/CPDCourseTrait.php:78
      • view::cpd.marketing.pages.courses-single:181
      • vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:124
      • vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58
      • vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:72
    App\Models\CPD\CPDProfession
    5CPDProfession.php#?
    App\Models\CPD\CPDInterest
    2CPDInterest.php#?
    App\Models\CPD\CPDValidCourse
    1CPDValidCourse.php#?
    App\Models\CPD\CPDCourse
    1CPDCourse.php#?
    App\Models\CPD\CPDAuthor
    1CPDAuthor.php#?
        ClearShow all
        Date ↕MethodURLData
        #12025-05-04 00:28:09GET/our-courses/the-art-of-small-talk123510